The company was founded on these core beliefs;
1. Whatever it takes we will "get it done"
2. Establish a long term relationship with all of our clients
3. Providing the best job possible
4. Only use top quality materials
5. Respect our clients time
At Masterpiece a client can expect;
1. Honesty, principals, and integrity
2. The job will be done on time and on budget
3. Expert advice and analysis on every project
4. Courteous, knowledgeable, and respectful staff
5. A project manager for every project
6. Unprecedented lines of communication
7. No subcontractors
8. All deadlines will be met
At Masterpiece our employees have a minimum of 5 years experience. All of our employees go through a 2 year rigourous apprenticeship process. These employees are taught time tested installation and finishing techniques learned from decades of experience passed on by Michael Brett and Leo. Only after the employee has shown mastery of their skills are they able to work independently for Masterpiece. All of our employees go through a rigorous background check. These measures insure the good name Masterpiece Wood Floor, Inc. is upheld.
At Masterpiece, we provide value. When we estimate a job our price is right in the middle. Our motto is "exceptional work at a fair price." We combine a mid level price with above average workmanship. This philosophy has served us well. We will never be the lowest price. However, you should ask the question, do I want the largest piece of finish work in my home or office done by the lowest bidder? A vast majority of our business is done by "word of mouth." Happy clients will tell friends and relatives about their positive experience. We can attribute our success to creating value for our client's hard earned money.
Masterpiece also respects our client's time. Time is the only commodity that can't be replaced. We arrive the day the job is scheduled, and complete the job on deadline. We NEVER "knock off early" or skip a day.
Masterpiece respects all of our client's space. We don't cause needless damage. We also utilize state of the art dust containment equipment.
We are a family owned business with the capacity to handle any project. Our company has multiple installing and finishing crews. This capacity allows flexibility when scheduling. Masterpiece has a family feel with a large corporation capacity. We would like the opportunity to earn your business, "you won't be disappointed."
Respectfully,
Leo A. Robitaille
221 Danbury Road New Milford, CT 06776
860-355-4169/888-474-9663
CT H.I.C. Lic. #0567333